Privacy Policy

Last Updated: September 12, 2026

1. Introduction

CoyLix respects your privacy and is committed to protecting the personal information you provide when using our website, courses, digital products, and related services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using the CoyLix website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Depending on how you interact with CoyLix, we may collect information such as:

• Name
• Email address
• Phone number, where provided
• Account and login information
• Course enrollment and purchase information
• Course activity, progress, and learning-related information
• Information submitted through contact or enquiry forms
• Information provided when communicating with us
• Technical information about your device and browser
• IP address and general usage information
• Website interaction and analytics information

We only seek to collect information that is reasonably necessary for providing, improving, securing, and supporting our services.

3. Information You Provide Directly

You may provide personal information when you:

• Create or use an account
• Purchase a course or digital product
• Enroll in a course
• Contact us
• Subscribe to communications or newsletters
• Submit a form or enquiry
• Participate in surveys, feedback, or other activities

You are responsible for ensuring that information you provide to CoyLix is accurate and up to date.

4. Payment Information

Payments for CoyLix products may be processed through third-party payment providers.

Payment providers may collect and process payment information, such as card, UPI, banking, billing, or transaction details, according to their own privacy policies and terms.

CoyLix does not require you to provide your complete payment-card details directly to us for processing unless explicitly stated.

We may receive limited transaction information, such as payment status, transaction reference, purchase details, and other information necessary to confirm and manage your purchase.

5. How We Use Your Information

CoyLix may use the information we collect for purposes including:

• Providing access to courses and digital products
• Processing and managing purchases
• Creating and managing user accounts
• Providing customer support
• Responding to enquiries and communications
• Sending transactional or service-related communications
• Sending newsletters or marketing communications where permitted
• Improving our courses, website, and services
• Understanding how users interact with our website
• Preventing fraud, misuse, and unauthorized access
• Maintaining website and platform security
• Complying with applicable legal and regulatory requirements

6. Email and Marketing Communications

If you subscribe to a CoyLix newsletter or voluntarily provide your contact information for marketing communications, we may use your information to send educational content, updates, course information, offers, or other relevant communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications when necessary.

7. Cookies and Similar Technologies

The CoyLix website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage, and analyze traffic.

Cookies may be used for purposes such as:

• Remembering preferences
• Supporting website functionality
• Understanding website traffic and usage
• Improving website performance
• Measuring the effectiveness of content and marketing activities

You can manage or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

8. Analytics and Technical Information

We may use analytics and similar technologies to understand how visitors use the CoyLix website.

This may include information such as browser type, device type, operating system, pages visited, approximate location, referral information, time spent on pages, and other technical or usage information.

This information helps us understand website performance, improve our content, and provide a better user experience.

9. Third-Party Service Providers

CoyLix may use trusted third-party service providers to operate and support our website, courses, payments, communications, analytics, and other services.

These providers may include services for:

• Payment processing
• Course and learning management
• Video hosting and delivery
• Website hosting
• Email communication
• Analytics
• Customer support
• Security and fraud prevention

These third-party providers may process information on our behalf or independently according to their own terms and privacy policies.

10. How We Protect Your Information

CoyLix takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of information transmitted to or through our services.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and complying with applicable legal or regulatory requirements.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

12. Sharing and Disclosure of Information

CoyLix does not sell your personal information as a commercial product.

We may share or disclose information where reasonably necessary to:

• Provide our products and services
• Process payments and transactions
• Operate and maintain our website and platforms
• Provide customer support
• Use service providers acting on our behalf
• Protect against fraud, abuse, or security threats
• Comply with applicable laws or legal processes
• Protect our rights, property, or safety

We aim to limit the information shared to what is reasonably necessary for the relevant purpose.

13. Your Privacy Choices

Depending on applicable law and the circumstances, you may have rights or choices relating to your personal information, including the ability to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Raise a concern regarding the handling of your personal information

Requests may be submitted using the contact information provided below. We may need to verify your identity before processing certain requests.

14. Children's Privacy

CoyLix services are intended primarily for individuals who are legally capable of entering into agreements under applicable law.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to CoyLix without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

15. International Data Transfers

Some third-party service providers used by CoyLix may process or store information in countries other than India.

Where personal information is processed outside India, we seek to use service providers that maintain appropriate safeguards and security measures consistent with applicable requirements.

16. Third-Party Websites and Links

The CoyLix website may contain links to third-party websites, services, or platforms.

These third-party websites operate independently from CoyLix and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

17. Changes to This Privacy Policy

CoyLix may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

CoyLix
Email: care@coylix.com

We will make reasonable efforts to review and respond to privacy-related enquiries.